Privacy Policy
Last updated: March 17, 2026
01 Our Commitment to Your Data
At iLovePDFFile, we understand that your documents often contain sensitive and personal information. Our business model is built on providing high-quality PDF tools, not on harvesting or selling user data. We guarantee that the content of your files remains your property and is never accessed by our staff or third parties.
02 File Processing & Automatic Deletion
When you upload a file to our servers for processing (merging, splitting, converting, etc.), the following security measures are active:
- SSL Encryption: All data transferred between your browser and our servers is encrypted using industry-standard 256-bit SSL technology.
- 2-Hour Deletion: Files are stored in a temporary, secure directory. Our system executes a hard-delete command exactly 120 minutes after your task is completed.
- No Backups: We do not keep backup copies of processed files. Once deleted, they cannot be recovered by us or you.
03 Information We Collect
We collect minimal information required to maintain the stability and security of our platform:
- Usage Analytics: Anonymized data such as browser type, device type, and tool usage frequency to help us optimize performance.
- Account Info: If you choose to create an account, we store your email address and encrypted password to provide access to premium features.
- Cookies: Small data files used to remember your language preferences and session state.
04 Third-Party Services
We do not sell or trade your data. We only use trusted third-party services for essential operations, such as payment processing (Stripe/PayPal) or cloud infrastructure (AWS/Google Cloud). These partners are strictly prohibited from using your data for any other purpose.
Privacy Questions?
Our Data Protection Officer is ready to help with any concerns regarding your privacy or data rights. Please reach out to support@ilovepdffile.com.